At Zhejiang Xingyao Internet Industry Co., Ltd., your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website or use our services. This policy applies to all interactions with our website, services, or products, and will explain our practices regarding data collection, security, and how we safeguard your information.
1. Information We Collect We collect two types of information: personal and non-personal information.
– Personal Information: Personal information refers to any data that can identify you as an individual. This includes: – Your full name – Email address – Phone number – Payment and billing details (including credit card information) – Mailing or shipping address – Any other details you provide voluntarily during registration, surveys, or customer support requests
– Non-Personal Information: Non-personal information is data that does not personally identify you. This includes: – Your browser type and version – Your operating system – Device information – IP address – Information about how you use our website, including pages visited, clicks, etc.
2. How We Use Your Information We use your information to provide and improve our services, fulfill orders, and communicate with you. Below are the main purposes for which we use your data:
– To process transactions and provide services – To respond to your inquiries or requests – To communicate updates, promotions, or newsletters (with your consent) – To improve our website, services, and marketing campaigns – To protect against fraudulent activity and unauthorized access – To comply with legal requirements
3. Data Protection We take data security seriously and implement multiple layers of protection for your personal information:
– Encryption: We use industry-standard encryption technologies to protect your data during transmission. – Access Control: We limit access to personal information to authorized employees only. – Secure Servers: Our servers are hosted in secure data centers with physical and network security measures in place. – Regular Security Audits: We conduct regular security audits to ensure our systems are up to date and compliant with industry standards.
4. Sharing Information We respect your privacy and do not sell your personal data. However, we may share your information in the following circumstances:
– With third-party service providers who assist in fulfilling orders, processing payments, and delivering services (e.g., payment processors, shipping companies). – If required by law or legal process (e.g., to comply with subpoenas or court orders). – In the event of a merger or acquisition where your information may be transferred to the new owner.
5. Your Rights You have the following rights regarding your personal data:
– Right to Access: You can request a copy of the personal information we hold about you. – Right to Correction: You can request that we correct any inaccuracies in your personal information. – Right to Deletion: You can request that we delete your personal data, subject to certain exceptions. – Right to Restriction: You can request that we restrict how we process your personal data in certain circumstances.
To exercise any of these rights, please contact us at [insert email address].
6. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.
7. Changes to This Policy We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the date at the top of this page and notify you of significant changes by email or through our website. By continuing to use our website or services, you agree to the updated policy.
8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: – Email: [email protected] – Address: Room 2194, 2nd Floor, No. 17-6, 4th Avenue, Baiyang Street, Qiantang District, Hangzhou, Zhejiang Province, China.